Better evidence for deposit disputes.
Many disputes come down to the paperwork. FreshRent helps you record dated, photo-led check-in and check-out reports so you can show what changed.
Free for up to 2 properties.
Why landlords lose deposit claims
- No check-in inventory, or one with vague descriptions
- Photos without dates, or not linked to a room
- No clear comparison between check-in and check-out
- Claims for fair wear and tear rather than damage
Build your evidence through the tenancy
Record at check-in
Photograph every room and note condition and cleanliness in the FreshRent app.
Inspect mid-tenancy
Spot issues early with quick inspection reports and catch damp or mould before it spreads.
Compare at check-out
Record the check-out against the same rooms so changes are easy to show.
Send the evidence
Share a clear, dated PDF with the tenant and your deposit scheme if a dispute is raised.
Common questions
What evidence do deposit schemes look at?
Adjudicators generally compare the check-in and check-out condition, using inventories, photos and dates, and consider fair wear and tear and the length of the tenancy.
Does a FreshRent report guarantee I win a dispute?
No. Each case is decided on its own facts. A clear, dated report gives you better evidence to support a fair claim.
Can I work out a fair deduction?
Use our free deposit deduction calculator to estimate a reasonable amount, taking wear and tear into account.
Try the free deposit deduction calculator.
Protect your next deposit
Download FreshRent and record your next check-in properly.
Free for up to 2 properties. iPhone app; Android users can use the web app.